Common Questions

General FAQ

Get answers to the most common questions about our services

We work with all major US banks including Wells Fargo, Chase, Bank of America, Citibank, Capital One, US Bank, PNC Bank, TD Bank, Truist, Fifth Third, Regions Bank, and many more. If you don't see your bank listed, contact us—we can still help!

We offer flexible package options to fit every budget and case type. Our pricing is performance-based—you only pay when we successfully recover your money.

No upfront costs - Pay only after successful recovery

Multiple packages available - Tailored to your case

Transparent pricing - No hidden fees ever

Our 100% Satisfaction Guarantee

If we are unable to deliver results and recover your money, we will:

Securely delete all your information from our systems within 30 days

Provide a full refund of any fees paid (though you pay nothing upfront anyway)

Offer alternative solutions or recommendations for your situation

With our 95% success rate, this rarely happens—but your satisfaction and trust are our top priorities.

We take your privacy and security extremely seriously. Your sensitive financial and personal information is protected through:

256-bit SSL Encryption

Bank-level encryption for all data transmission

Secure Servers

Data stored on encrypted, secure servers

Strict Privacy Policy

We never sell or share your data

Data Deletion

Information removed upon request or case closure

We offer customized packages based on your case complexity and recovery amount. All packages are performance-based with no upfront costs:

🥉 Basic Recovery Package

Ideal for straightforward cases with clear unauthorized charges or simple fee disputes.

🥈 Standard Recovery Package

For moderate cases involving multiple charges, overdraft fee patterns, or credit issues.

🥇 Premium Recovery Package

Comprehensive service for complex cases, large amounts, or cases requiring extensive legal work.

Not sure which package is right for you? Submit your case and we'll recommend the best option based on your specific situation.

Most cases are resolved within 30-60 days. The timeline depends on several factors:

Case complexity: Simple fee disputes are faster than complex fraud cases
Bank response time: Some banks respond faster than others
Documentation: Complete documentation speeds up the process

We keep you updated every step of the way and work as quickly as possible to get your money back.

To get started, you'll need to provide:

Personal information (name, contact details, DOB)

Bank name and account type

Bank statements showing the unfair charges

Government-issued ID for verification

Description of what happened and when

All documents are uploaded through our secure, encrypted portal. The entire process takes about 10 minutes.

Yes, absolutely. You can cancel your case at any time with no penalties or fees. If you decide to cancel:

You owe us nothing if we haven't recovered your money yet

We will securely delete all your personal information within 30 days

You'll receive written confirmation of data deletion

Your satisfaction and peace of mind are our priorities. No strings attached.

Our Commitment to You

Data Protection: All your information is encrypted and secure. We never sell or share your data with third parties.

Money-Back Guarantee: If we can't deliver results, we'll refund any fees and securely delete your information.

Transparent Packages: We offer flexible packages for every budget—no hidden costs, no surprises.

Ongoing Support: We keep you informed throughout the entire recovery process with regular updates.

Still Have Questions?

We're here to help! Get in touch with our team for personalized answers.

Submit Your Case Email Us

Response within 24 hours • Monday - Friday, 9 AM - 6 PM EST

Frequently Asked Questions

Banks We Work With

General FAQ

Our Commitment to You

Still Have Questions?